Troubleshooting Cisco Unified Communications (TVOICE 8)
Who should attend
The primary audience for this course is as follows:
- Network Administrators and Network Engineers
- CCNP Voice candidates
Prerequisites
The knowledge and skills that a learner must have before attending this course are as follows:
- Working knowledge of converged voice and data networks.
- Working knowledge of the MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways.
- Working knowledge of Cisco Unified Communications Manager, Cisco Unified Communications features and applications, and Cisco IOS voice gateways in a single-site and multisite environment.
Course Objectives
- Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
- Isolate and troubleshoot reported issues that relate to Cisco Unified Communications Manager
- Diagnose a call setup issue and resolve the issues as you discover or reveal them, given a trouble call for which the source of the problem is unknown
- Solve the common issues of an SAF-enabled network and CCD
- Troubleshoot issues that are related to Cisco Unified Communications Manager features and applications
- Troubleshoot voice quality issues and issues that are related to media resources
Course Content
Troubleshooting Cisco Unified Communications (TVOICE) v8.0 prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.
The course is used in these certifications, specializations, curricula, and learning maps:
- Cisco Certified Network Professional (CCNP®) Voice
Duration: 5 days
Price (excl. tax):
- 21.000 Nkr
Click on town name to bookSchedule
Europe
Norway
Germany
11.06. - 15.06.2012
Köln
18.06. - 22.06.2012
Berlin
18.06. - 22.06.2012
Frankfurt
25.06. - 29.06.2012
Hamburg
02.07. - 06.07.2012
Stuttgart
09.07. - 13.07.2012
München
30.07. - 03.08.2012
Frankfurt
06.08. - 10.08.2012
Berlin
13.08. - 17.08.2012
Hamburg
27.08. - 31.08.2012
Düsseldorf
10.09. - 14.09.2012
München
24.09. - 28.09.2012
Frankfurt
08.10. - 12.10.2012
Berlin
15.10. - 19.10.2012
Stuttgart
22.10. - 26.10.2012
Hamburg
05.11. - 09.11.2012
Münster
05.11. - 09.11.2012
Düsseldorf
12.11. - 16.11.2012
Köln
19.11. - 23.11.2012
Frankfurt
26.11. - 30.11.2012
Berlin
26.11. - 30.11.2012
Düsseldorf
03.12. - 07.12.2012
Leipzig
03.12. - 07.12.2012
Stuttgart
10.12. - 14.12.2012
München
17.12. - 21.12.2012
Hamburg
Belgium
Denmark
France
27.08. - 31.08.2012
Paris La Défense
03.09. - 07.09.2012
Paris La Défense
24.09. - 28.09.2012
Paris La Défense
22.10. - 26.10.2012
Paris La Défense
03.12. - 07.12.2012
Paris La Défense
Netherlands
Slovenia
Turkey
United Kingdom
20.08. - 24.08.2012
London (Rosebery)
17.09. - 21.09.2012
Cirencester
North America
United States
Latin America
Argentina
03.09. - 07.09.2012
Buenos Aires
Brazil
05.11. - 09.11.2012
São Paulo
Costa Rica
16.07. - 20.07.2012
San José
Mexico
02.07. - 06.07.2012
México D.F.
12.11. - 16.11.2012
México D.F.
Russia/CIS
Russia
29.10. - 02.11.2012
Moscow
12.11. - 16.11.2012
St. Petersburg

